Smartellity (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or services.

• Personal information such as name, email address, phone number, and company name when submitted through forms
• Information you voluntarily provide when contacting us
• Technical data such as IP address, browser type, device information, and pages visited

2. How We Use Your Information

• Respond to inquiries and provide services
• Improve website performance and user experience
• Communicate updates or service-related information
• Maintain security and prevent misuse

3. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings.

4. Data Sharing

We do not sell or rent your personal data. Data may be shared only with trusted service providers under confidentiality agreements when required.

5. Data Security

We apply technical and organizational measures to protect your data from unauthorized access or misuse.

6. Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Contact us regarding data usage

7. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our site.

8. Internal Data Governance

Our internal data handling is governed by our SIMS Data Protection & Privacy Policy, which defines how data is processed and secured within our organization.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

Smartellity
Email: smartellity@gmail.com
Phone: +961 71 19 40 20